Unison Real Estate Reviews

Back in March 2020, we bought a house through Unison. We had a solid plan that included refinancing our mortgage. Steven mentioned that a lot of Unison clients go down that road. But when it was time to refinance, Unison gave us a list of lenders they claimed had a good track record. Unfortunately, every single lender on that list turned us down because our loan wasn’t marketable. Unison, do you collaborate with any lenders who might consider refinancing? Can you be a bit more proactive instead of just subordinating the lien?

Honestly, if I had the option to give a worse score, I definitely would. I'm currently in the middle of filing a lawsuit for the nonsense my wife and I have endured for half a year. I'm also putting in a complaint with the Better Business Bureau. This company is the absolute worst I've ever dealt with. Six months have gone by with no clear answers, and the level of professionalism and communication has been totally lacking.

All in all, my wife and I had a pretty solid experience with Unison. Now, let’s talk about the downsides. The entire journey took roughly 4 months from the time we applied until we got the funds. Communication and updates from Unison were a bit lacking. On the flip side, the appraisal came in higher than we anticipated. We got our funds in under a week after closing. We felt confident that our representative, Colleen, was being honest with us, which is why we chose to be patient, and it truly paid off. This kind of setup isn’t for everyone, for sure. As a retired couple, we explored a few options, and this one turned out to be a great match for our needs and future plans. I’m pleased with how everything turned out. I’d definitely suggest Unison to anyone interested in an equity sharing deal.

Anonymous
Not a fan, 5 months back
Communication was super slow, and they rejected my application even though my credit was spot on, claiming the appraisal was too high. In reality, the appraisal was lowballing the property, which is pretty typical since appraisers tend to play it safe. I even offered to share comparable sales, but they just ignored my emails. Bottom line, Unison is likely to reject your application unless the appraisal is a total joke -- like, it has to be a really bad deal for the homeowner. This company needs a serious look into.

This is misleading. They ought to clarify that you can only sell if your credit is solid. They won’t put any money into the property unless your credit score is up to par. I was planning to use the funds to settle debts and expand my business, but they turned me down. If this trend continues in the market—where good credit is a must to sell—we're headed for a big crash.

After signing up, I was supposed to have several calls with agents to go over the program, but I never got a single call. The first agent didn’t reach out when she was supposed to, so I shot her an email, only to find out she was no longer with Unison. They gave me another email to contact, but I didn’t hear back.

I tried scheduling another call online with a different agent, but guess what? No call came through. I rescheduled, and still, no one reached out or even dropped an email.

Weeks later, I got an email saying I didn’t have enough equity. This is a newly built house, and there’s hardly any info online to figure out its current value. I’m estimating the lot is worth around $400k, while the house itself cost $650k three years back. The only way to get an accurate value is through an appraisal, but Unison didn’t seem to grasp that, and my application got turned down for a bogus reason.

I put in a loan application back in July, and by September, I reached the funds transfer phase. Then, out of nowhere, I received a message saying my offer was canceled. They told me to try again in 30 days. So, I did, but now my application has been turned down. This feels like a total scam.

Teaming up with Brandon was a breeze from start to finish. After dealing with another company that kept me waiting for nearly a year, this experience was a refreshing change. Super professional and they really keep the ball rolling. It was a great bonus that their notary came to my place to handle the closing docs. I highly suggest them!

This turned out to be a solid decision for our family, particularly in this wild economy. It provided us with the financial freedom we were looking for, without the hassle of typical equity programs. It might not suit everyone, but it definitely worked for us. The team was courteous, helpful, and very professional.

Seriously, do your research. Check out how much Unison is 'lending' you now and compare it to what you’ll owe when you sell your place or 'buy out' of the deal. It’s hard to believe this is even allowed. I know folks who got around $80K a few years back. Unison's 'independent appraisal' totally undervalued their home. Now, as they’re getting ready to sell, they’re on the hook for 70% of the 'profit share' to Unison. So, if they sell for about 50% more (which is what Unison thinks it’s worth now), they’ll end up paying around $275,000!! In just three years, Unison stands to pocket $195,000!! My clients are retired and can’t keep up with the house anymore. They need every dollar to downsize, and these crooks are gonna take most of the equity from their family home. It’s outrageous!

Once I signed the final package, I waited a whole 15 business days for the funding as per the contract. Instead of getting the funds, I got a notice saying there would be a delay of 60 days or more. This company is a scam.

The whole thing was straightforward and went along without a hitch. I really liked the training you have to go through while applying, as it helps you get a grip on how everything works.

My wife and I had a fantastic, professional experience with Unison and their crew. They kept us in the loop throughout the whole process, and we felt this was a smarter choice than refinancing and messing with our interest rate, which is currently at 3%. There was a slight hold-up of about a week with the funding, but they kept us informed, so there were no surprises. This might not suit everyone, but it sure works for us, and we’re getting a ton of projects done around the house.

The Unison team was super clear from the beginning. Their guide is straightforward and easy to navigate. Ben Vu kept us updated throughout the process and was honest about any hiccups or delays on their end. This kind of loan might not suit everyone, but it sure changed our lives. Do your research and get informed, and you might discover this is just the loan you’ve been looking for.

Unison really simplified the process of accessing the equity in my house. The application was straightforward, and the support was fantastic as things moved along. I’d suggest this to anyone wanting to leverage their home equity without getting another mortgage or HELOC. Overall, it was a great experience.